Shipping & Returns/Care Instructions

COVID-19 Australia Post Update:
Australia Post are experiencing some delays due to COVID-19 which may impact your delivery. For more information see below:
https://auspost.com.au/about-us/news-media/important-updates/coronavirus

Please Note: 

We print on demand when you order. We do our best to print and post within 5 working days after receiving payment but please understand that we do experience high volumes of orders from time to time. If you require something urgently, please contact us via the website or email salty_south@outlook.com.au

 

SHIPPING

All orders are sent via Australia Post - Regular. If you require Express Shipping please get in contact with us.

Please also allow 3-5 Business days from the date of dispatch for your order to arrive. Please allow an additional 2-3 days extra business days if you are located in a rural area. 

You will be issued with a tracking number on the completion of your order. 

RETURNS

We want you to be happy with your purchase from Salty South and therefore we will accept returns on full priced items. Items must be returned within 30 days unwashed, undamaged and in original condition with tags attached (if applicable). 

Unfortunately we don't accept refunds or returns for change of mind, incorrect choice - unless the product is deemed damaged or faulty within 30 days of the purchase date. 

Exchanges are subject to stock availability.   

Please Note: 

Return Shipping is at the buyers expense and original shipping costs cannot be refunded. Salty South is not responsible for any lost or missing parcels but get in contact with us and we will be happy to offer assistance. 

  Each shirt is hand pressed and therefore please understand that each shirt is individual. 

The designs are pressed using Siser Heat Transfer Vinyl (HTV). 

Laundering Instructions are as states and we will not accept refunds for damage caused by the buyer from not following these guidelines. 

- MACHINE WASH WARM OR COLD WITH MILD DETERGENT

- DO NOT BLEACH OR DRY CLEAN 

- DO NOT IRON 

- DRY ON NORMAL DRYER SETTING 

- WASH INSIDE OUT

If you feel you have received a shirt that does have a defect or was/is damaged prior to you receiving the item, please contact us via email salty_south@hotmail.com.au

We are only a little local business and will endeavour to do our best. If you have any questions or queries, please feel free to get in contact with us via email at salty_south@outlook.com.au

 

Thanks for supporting us x